Shipping policy
Last updated: November 1, 2026
DIGITAL DELIVERY
Ebooks and audiobooks are delivered digitally after payment is confirmed. Download instructions are provided through your order confirmation and/or the email address entered at checkout.
No physical item is shipped for digital-only purchases. If you cannot access your files, contact valericksolfane@gmail.com with your order number.
PAPERBACK PRODUCTION AND SHIPPING
Paperbacks are printed on demand and fulfilled through Lulu Direct. Production generally takes 3–5 business days after submission and processing, before shipping begins. Holidays, seasonal demand and production capacity may extend this estimate.
Shipping methods, available destinations and shipping charges are displayed at checkout. Shipping is not included in the product price unless explicitly stated.
Delivery time depends on your destination and selected shipping method. Production and transit are separate stages. Estimated dates are not guaranteed. Tracking information is provided when available for your selected service.
COLLECTION ORDERS
The Complete Solfane Collection includes an ebook, an audiobook and a paperback. Digital access and paperback shipping happen separately. Receiving your digital files does not mean your paperback has shipped.
ADDRESS CHANGES AND INTERNATIONAL ORDERS
Check your shipping address before ordering. Contact us immediately if it needs correcting. Changes may no longer be possible once production or dispatch begins.
International deliveries may incur import duties or customs charges not collected at checkout. These are payable by the recipient where applicable.
DELIVERY PROBLEMS
For delayed, missing, damaged or incorrect deliveries, contact valericksolfane@gmail.com with your order number. For damage or printing defects, include photos of the book and packaging so we can investigate and arrange an appropriate solution.